Sydney, Australia
Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together. Snapchat is the camera used by millions of people every day to Snap with family, watch Stories from friends, see events from around the world, and explore expertly curated content from top publishers. In short, we are a passionate team working hard to build the best platform in the world for communication and storytelling. We’re looking for a Law Enforcement Operations Specialist to join team Snapchat! As a member of the Law Enforcement Operations team, you will review, index, and process all levels legal requests from domestic and international law enforcement, as well as drive successful projects and tooling initiatives. Working from our Sydney office, you’ll collaborate with the legal, customer operations, and engineering teams to assist law enforcement and protect Snapchatters. What you’ll do:
Accurately review, index, and process various types of legal requests from domestic and international law enforcement
Review abuse and safety incident reports, taking appropriate action and follow through on each item flagged
Enhance our operational workflows via process improvements
Review team members’ work product and provide feedback and training if necessary
Participate in on-call rotation for law enforcement emergency requests and internal escalations
Knowledge, skills, & abilities:
Excellent verbal and written communication skills
Highly attentive to detail, with ability to accurately analyze lengthy legal documents
Ability to prioritize tasks and work independently with minimal oversight
Minimum Qualifications:
1+ years of relevant work experience
Bachelor's degree or equivalent work experience
Preferred Qualifications:
Experience working directly with law enforcement in a professional manner
Experience collaborating with internal and external stakeholders at all levels of the company
A passion for Snapchat and online safety