Monitor the start of your future in community services and criminal justice.
Buddi is currently undertaking a search for the best and brightest Customer Service – Monitoring Operators to join our team.
Full training will be provided for all successful candidates.
Located in Sydney's Inner West.
Full Time and Casual positions available.
Buddi utilises innovative technology as a valuable tool to enhance public safety while monitoring individuals in our communities.
In order to deliver our service to the community, we are looking for team members who are available to work a variety of day and night shifts on a 24/7 basis across a large team roster.
As a part of this role your duties and responsibilities will include, but not be limited to:
Undertaking monitoring of and liaising with a range of offenders subject to electronic monitoring conditions.
Ensure alerts are addressed promptly, resolved, and referred for resolution to relevant stakeholders.
Follow data entry processes to ensure records are entered accurately.
Maintain Buddi’s high standard in a fast paced and responsive environment.
Demonstrate customer service skills such as professionalism, reliance, attention to detail and ability to work under pressure.
Intermediate level of computer skills (or ability to be a fast learner!!) as the role undertakes a high level of data entry, review and quality assurance.
An ability to ensure you maintain a high level of confidentiality and impartiality in your role.
If you are reading this and thinking “this sounds exactly like something I’d like to do”, then the next step is to write to us and tell us more about your interest in the role. However, before you start typing, we just want you to read the five following requirements below to make sure you will pass our mandatory criteria for employment, which are:
High level of availability to work 24/7 shifts on a casual basis;
A good level of physical fitness and health to meet the demands of 24/7 shift working;
Confident that you will satisfactorily pass the P800 Police Check and various other clearance checks;
A strong level of computer literacy, with excellent data entry skills and a keen eye for detail;
Authorised to work in Australia.
It is an essential requirement of the role that successful applicants will have had their first dose of the COVID-19 vaccine by 1 December 2021 and their second dose by 17 January 2022.
Now is the time to commit to a career where you are contributing not just to a great team, but also to your community.